Maintenance and Release Notes

Annual Digital Certificates Renewal for Production, Certification (CERT), and Demo Environments 

• Payeezy Gateway Team renewed the SSL Certificates for Production, CERT, and DEMO environments on the scheduled dates below. New certificates are available for download on the following page: https://support.payeezy.com/hc/en-us/articles/223607367 30 days prior to the scheduled maintenance dates

Environment	Link to the environment	Certificate Change Date
Production	https://globalgatewaye4.firstdata.com	done on 08/04/2021
CERT	https://admin-crt.gateway.payeezytest.com	done on 07/20/2021
Demo	https://demo.globalgatewaye4.firstdata.com	done on 08/04/2021

 

March 10, 2021 Rescheduled for June 09, 2021

Fiserv conducted its annual disaster recovery test on the Payeezy Gateway during the following time frame:

· 1:30 am ET until 4:00 am ET on 03/10/2021 Rescheduled for June 09, 2021

During this maintenance window, clients may have experienced a brief service disruption (up to 5 minutes) when attempting to process transactions via the Payeezy Gateway.

October 20, 2020

Compliance Mandate for Mastercard/Discover Online Refund Updates.

Fiserv's Payeezy Gateway supports online Refunds for Mastercard/Discover. This allows merchants to adhere to the Mastercard/Discover Refund online compliance mandates.

The Payeezy Gateway default setting for Mastercard/Discover Online Refund allows merchants to adhere to these Mandates of completing Refunds online, this is option 2 listed below. Merchants have options to either accept or decline Payeezy Gateway logics to settle Refunds online on the merchants’ behalf

If the merchant has already adjusted the setting for Visa online, that same setting would take effect for Mastercard/Discover.

Option 1 allows merchants to be out of compliance with Mastercard/Discover Mandate to complete Mastercard/Discover refunds online. 

• Disable Refund Authorization
  • Meaning merchant opts out of Online Refund. This option places the merchant and Payeezy Gateway out-of-compliance.

Option 2 allows Payeezy Gateway to only settle Mastercard/Discover Online Refunds with approved responses from the card issuers. All rejected transactions will be handled by the merchant outside of Payeezy Gateway. 

• Payeezy Gateway to settle approved refund authorizations only. Rejected refund authorizations to be handled by the merchant.
  • Meaning merchant opts in for Payeezy Gateway to only settle Mastercard/Discover Refund Online Refund with approved responses from the card issuers. All rejected transactions will be handled by the merchant outside of Payeezy Gateway.
• Example: Original transaction took place under Payeezy Gateway, merchant needs to submit a Mastercard/Discover Online Refund. 
  • Scenario A
    • Merchant submits Mastercard/Discover Refund, the Card Issuer approved the Refund, and Payeezy Gateway settles the Approved Refund transaction.
  • Scenario B
    • Merchant submits a refund, the Card Issuer either declined/rejected the refund request for any reason.
    • Merchant will receive the response back from Payeezy Gateway with status of declined/rejected message.
    • Merchant needs to submit a refund directly to the consumer, without going through Payeezy Gateway.

Option 3 allows Payeezy Gateway to settle all refund authorizations regardless of the approved/declined/rejected status responses from the Card Issuers.

• Payeezy Gateway to settle all refund authorizations regardless of the approved/declined/rejected status. 
  • Meaning merchant opts in for Payeezy Gateway to settle all Mastercard/Discover Online Refund transactions, even if the Card Issuer had rejected transactions for any reason. Please be aware that Mastercard/Discover misused fees could apply to rejected/declined transactions. Recommend merchants consult their AM/RM/CSA in regards to possible fees association.
• Example: Original transaction took place under Payeezy Gateway, merchant needs to submit a Mastercard/Discover Online Refund.
  • Scenario C
    • Merchant submits a refund, but the Card Issuer either approved/declined/rejected the refund request for any reason.
    • Merchant will receive an approved response back from Payeezy Gateway.
    • Payeezy Gateway proceed with settling all approved/declined/rejected transactions on behalf of the merchant.
    • Note: Please be aware that Mastercard/Discover misused fees could apply to declined/rejected transactions. Recommend merchants consult their AM/RM/CSA in regards to Mastercard/Discover misused fees.

 

October 20, 2020

Fiserv Payeezy Gateway RPM (Real Time Payment Manager) receipts will start displaying Paypal Response for Paypal Transaction Receipts.

Environment           Link to the environment                                 Maintenance data

CERT                  https://admin-crt.gateway.payeezytest.com/             10/14/2020                      Completed

DEMO                 https://demo.globalgatewaye4.firstdata.com              10/14/2020                     Completed

Production           https://globalgatewaye4.firstdata.com                       10/20/2020

 

September 16, 2020 rescheduled for 10/07/20

• The Payeezy Gateway performed its annual application maintenance on the secondary site; clients may experience a service interruption during regular maintenance windows off up to 5 minutes in production. 

August 26, 2020

• The Payeezy Gateway performed system maintenance on the Payeezy Gateway application; clients may have experienced a brief service disruption during regular maintenance windows off up to 5 minutes in production.

 

Annual Digital Certificates Renewal for Production, Certification (CERT), and Demo Environments 

• Payeezy Gateway Team renewed the SSL Certificates for Production, CERT, and DEMO environments on the scheduled dates below. New certificates are available for download on the following page: https://support.payeezy.com/hc/en-us/articles/223607367 

Environment	Link to the environment	Certificate Change Date
Production	https://globalgatewaye4.firstdata.com	07/21/2020
CERT	https://admin-crt.gateway.payeezytest.com	07/07/2020
Demo	https://demo.globalgatewaye4.firstdata.com	07/07/2020

 

June 10, 2020

• March 25, 2020 maintenance date  moved to June 10,
• The Payeezy Gateway performed its annual application maintenance on the primary site; clients may have experienced a service interruption during regular maintenance windows off up to 5 minutes in production. 

Annual Digital Certificates Renewal for Production, Certification (CERT), and Demo Environments 

• Payeezy Gateway Team renewed the SSL Certificates for Production,CERT, and DEMO environments on the scheduled dates below. New certificates are available for download on the following page: https://support.payeezy.com/hc/en-us/articles/223607367 

Environment	Link to the environment	Certificate Change Date
Production	https://globalgatewaye4.firstdata.com	08/07/2019
CERT	https://admin-crt.gateway.payeezytest.com	08/06/2019
Demo	https://demo.globalgatewaye4.firstdata.com	08/06/2019

July 23, 2019

• RECAPTCHA was enabled under all existing active Hosted Payment Pages, the end user should be prompted to complete prior to completing the checkout process.

 

July 17, 2019

• The Payeezy Gateway performed its annual application maintenance on the alternate site; clients may have experienced a service interruption during regular maintenance windows up to 5 minutes in production.

 

Transactions Tag Value Upgrade

• As Payeezy Gateway continues to grow, there was a need to upgrade the transaction_tag; upon completion of the upgrade, all new transactions will be above the value listed below.  
  • comma value 4,300,000,000
  • actual transaction_tag format 4300000000

The upgrade took place on the following environments and dates listed:

• Cert – 03/07/2019
• Demo – 03/21/ 2019
• Production – 06/19/2019

 

May 15, 2019

• The Payeezy Gateway performed its annual application maintenance on the primary site; clients may have experienced a service interruption during regular maintenance windows up to 5 minutes in production.

 

October 25, 2018

• The Payeezy Gateway performed new security requirements related to active sessions; RPM users may receive email notifications as a result of these improvements reminding them that the sharing of user accounts and/or credentials is not permitted and will be restricted.

 

October 10, 2018

• The Payeezy Gateway performed its annual application maintenance on the alternate site; where clients might have seen a service interruption during regular maintenance windows up to 5 minutes in production.

 

Annual Digital Certificates Renewal for Certification (CERT), Demo & Production;

• Payeezy Gateway Support Teams renewed the Digital Certificates for Cert, Demo, and Production environments on the scheduled dates; for additional details, Click here

Environments                Link to the environments                       Deployment Date

CERT                    https://admin-crt.gateway.payeezytest.com/           08/22/2018

Demo                   https://demo.globalgatewaye4.firstdata.com            08/29/2018

Production           https://globalgatewaye4.firstdata.com/                     09/19/2018

 

 August 28, 2018

• Payeezy Gateway ended support of Internet Explorer version 10 (IE10) and older Internet Explorer web browser versions connecting to Real-Time Payment manager (RPM). For a list of supported web browsers please click Here.

 

July 18, 2018

• The Payeezy Gateway performed its annual application maintenance; where clients might have seen a service interruption during regular maintenance windows up to 5 minutes in production.

 

 

July 18, 2018 

• The Payeezy Gateway Support Teams performed a service impacting maintenance during the normal maintenance window to implement security related upgrades. During this time, clients may have experienced a brief (less than 5 minutes) service interruption when attempting to process transactions via the Payeezy Gateway.

 

June 27, 2018

• The Payeezy Gateway performed service impacting maintenance to implement security related updates. Payeezy Gateway Demo environment will be unavailable for approximately 20 minutes while Support Teams complete the maintenance upgrade.

 

April 25, 2018

• The Payeezy Gateway performed an application maintenance; where clients could have seen a service interruption during regular maintenance windows up to 5 minutes in production.

 

April 05, 2018

• Visa Store Credentials was successfully deployed, for additional details Click here.

 

March 07, 2018

• Payeezy Gateway Production Digital Certificates Renewal was successfully completed for the Production environment. This upgrade applies to clients clients coming via the Web-Service API integration and store the certificate in their certificate store. For additional details Click here

 

February 20, 2018

• Gift Solutions, formally known and ValueLink, is First Data’s proprietary gift card solution. Gift Cards from each of the three Gift Card tiers (Small Merchant Business, Commercial Mid-Market and Enterprise) are supported with the Payeezy Gateway; for additional details Click Here

 

February 07, 2018

• Apple Pay Web
  • Apple Pay web provides an easy and secure way to pay with an iOS or watchOS device while shopping websites on a Safari browser. This feature will require MacOS Sierra or higher, iOS 10 devices or watchOS 3, but merchants do not need to have an Apple device in order process Apple Pay transacations. for additional details Click here

January 24, 2018

• Payeezy Gateway Security Protocol Update for the TLS v1.2
• for additional details, click here

 

Service Impacting Maintenance

• The Payeezy Gateway performed a service impacting maintenance during the normal maintenance window to implement security related upgrades. During the maintenance windows, the Payeezy Gateway Demo and Certification environments were unavailable for transaction processing for approximately 5 minutes.  
  • Certification (CERT) - Completed 01/17/2018
  • Demo Environment - Completed 01/18/2018
  • Note: No impact to the Production Environment

 

01/10/2018

• Payeezy Gateway Annual Digital Certificates Renewal for Demo & Certification (CERT)
  • Environments          Link to the environments               
    • Demo              https://demo.globalgatewaye4.firstdata.com   
    • CERT               https://admin-crt.gateway.payeezytest.com/        
    • for additional details, Click here

 

October 26, 2017

• Masterpass is auto-enabled via the Hosted Checkout, Web-Service API support is available for a direct integration with MasterCard.

 

October 25, 2017

• Scheduled maintenance successfully deployed

 

August 09, 2017

• Transaction_Tag Value Upgrade

• The Gateway will perform a maintenance upgrade on the Transaction_Tag values during regular maintenance window; to understand the purpose of the Transaction Tag values, please read section 5 Response Properties under the Payeezy Gateway API Integration Manual Payeezy Web-Service API

 

July 06, 2017

• Payeezy Gateway SSL Certificate - Update Details

• Annual Production SSL Certificate Update

June 21, 2017 

• Gateway will perform its annual disaster recovery test and move traffic back to the primary site during regular maintenance window

April 06, 2017

• Global Payment Facilitator Solution available 

March 30, 2017

• Masterpass auto-enabled for Hosted Checkout and WS-API support available *postponed*

March 21, 2017

• Updated Improved Transaction Receipt Email Feature

March 15, 2017

• Gateway performed its annual disaster recovery test and failover to the alternate site during the regular maintenance window

March 14, 2017

• Upgrade to Support TLS 1.2 only - Demo environment completed

February 2, 2017

• Google Analytics now available for Payment Pages

November 10, 2016

• Velocity Controls and Restrictions feature have been updated

September 29, 2016

• China Union Pay cards now supported

August 30, 2016

• SSL Certificate updated

August 14, 2014

• CAPTCHA enabled for DonateNow/PayNow and Hosted Checkout Payment Pages

March 25, 2014

• Transaction Re-Charge in RPM

December 17, 2013

• Internet Explorer 11 Support

December 03, 2013

• HCO Pay Now/Donate Now Button Creation
• HCO Form Customization

November 05, 2013

• Telecheck ICA - Recurring Billing
• TeleCheck ICA - Hosted Checkout

November 05, 2013

• TeleCheck ICA - RPM/POS

October 29, 2013

• TeleCheck ICA - Web Service API

October 17, 2013

• Advanced Fraud Filters with Reporting
• Enhanced Velocity Controls

October 03, 2013

• Level 2 & Level 3 Data through RPM and Recurring Billing 

March 26, 2013

• Payment Type Ordering in Hosted Checkout
• Customer Name Added to Receipts

 October 16, 2012 - 18399

• Relay Response Retry in Hosted Checkout
• Hosted Checkout Mobile Optimization
• Settlement Multi-Cuts Capability
• Settlement Updates
• Web Service API HMAC Hash
• Web Service API Password Strengthening
• MasterCard Fraud Reversal

June 27th, 2012 - 17575