For First Data Payeezy Gateway, values for the Payment Methods. The whole table is displayed for completeness.
First Data Bank Response Codes
The following list reflects all currently defined First Data bank response reason codes. All returned bank response codes other than ‘100’ indicate that a transaction did not succeed for some reason. Note: Response Reason Code ‘109’ indicates the transaction previously succeeded.
In general, codes values of ‘300’ or higher are Issuer/Association Declines, while those in the ‘200’ series are Rejects.
Note: Additional Decline and Reject Codes may be added at any time.
For the most common codes returned by First Data, the list includes an action field that suggests the best probable course of action to take based on the code returned. If you are receiving codes not listed here, please contact your Account Manager. The following KEY describes the Column Headings and the values appearing in the columns.
Note: Not all codes will be received on an authorization. Some codes are for deposit/conditionals only
|
Description |
Type |
S = Successful Response Codes R = Reject Response Codes D = Decline Response Codes |
Code |
3‐digit response code |
Name |
Description of the response code |
Action |
Resend = Send this transaction back at any time Wait = Wait 2‐3 days before sending back, or try to resolve with your customer Cust. = Try to resolve with customer, or get an alternate method of payment Fix = There is an invalid field being sent Fix and resend N/A = Not applicable Voice = Perform a voice authorization per First Data instructions Call = Call First Data |
Payment Type Groups
|
TC = Checks PY = Paypal DB = All Pinless Debit Cards SV = Stored Value/ Valuelink |
Response |
Code |
Name |
Action |
Payment Method |
Comments |
D |
000 |
No Answer |
Resend |
All |
First Data received no answer from auth network |
S |
100 |
Approved |
N/A |
All |
Successfully approved |
S |
109 |
Previously Processed Transaction |
N/A |
DB |
Transaction was not re-authorized with the Debit Network because it was previously processed |
N/A |
200 |
Suspected Fraud |
N/A |
CC |
Merchant advises they are reversing an Authorization transaction because Fraud is suspected in a non-Face-To-Face transaction environment. MasterCard Non Face to Face FULL Reversal Only |
R |
201 |
Invalid CC Number |
Cust |
All |
Bad check digit, length, or other credit card problem |
R |
202 |
Bad Amount Nonnumeric Amount |
If
Fix |
All |
Amount sent was zero, unreadable, over ceiling limit, or exceeds maximum allowable amount. |
R |
203 |
Zero Amount |
Fix |
CC |
Amount sent was zero |
R |
204 |
Other Error |
Fix |
All |
Unidentifiable error |
R |
205 |
Bad Total Auth Amount |
Fix |
CC |
The sum of the authorization amount from extended data information does not equal detail record authorization Amount. Amount sent was zero, unreadable, over ceiling limit, or exceeds Maximum allowable amount. |
R |
210 |
Reserved |
N/A |
Private Label |
Reserved |
R |
211 |
Reserved |
N/A |
Private Label |
Reserved |
R |
212 |
Reserved |
N/A |
Private Label |
Reserved |
R |
214 |
Reserved |
N/A |
Private Label |
Reserved |
R |
225 |
Invalid Field Data |
Fix |
All |
Data within transaction is incorrect |
R |
227 |
Missing Companion Data |
Fix |
CC, PY |
Specific and relevant data within transaction is absent |
R |
231 |
Invalid Division Number |
Fix |
All |
Division number incorrect |
R |
238 |
Invalid Currency |
Fix |
All |
Currency does not match First Data merchant setup for division |
R |
239 |
Invalid MOP for Division |
Fix |
All |
Method of payment is invalid for the division |
R |
241 |
Illegal Action |
Fix |
All |
Invalid action attempted |
R |
242 |
Invalid Temporary Services Data |
Fix |
CC |
Data is inaccurate or missing |
R |
243 |
Invalid Purchase Level 3 |
Fix |
CC |
Data is inaccurate or missing, or the BIN is ineligible for P‐card |
R |
244 |
Invalid Encryption Format |
Fix |
CC |
Invalid encryption flag. Data is Inaccurate. |
R |
245 |
Missing or Invalid Secure Payment Data |
Fix |
CC |
Visa or MasterCard authentication data not in appropriate Base 64 encoding format or data provided on A non‐e‐Commerce transaction. |
R |
246 |
Merchant not MasterCard Secure code Enabled |
Call |
CC |
Division does not participate in MasterCard Secure Code. Contact your First Data Representative for information on getting setup for MasterCard SecureCode. |
R |
248 |
Blanks not passed in reserved field |
Fix |
All |
Blanks not passed in Reserved Field |
R |
249 |
Invalid (MCC) |
Fix |
All |
Invalid Merchant Category (MCC) sent |
R |
253 |
Invalid Tran. Type |
Fix |
All |
If an “R” (Retail Indicator) is sent for a transaction with a MOTO Merchant Category Code (MCC) |
R |
254 |
Reserved |
N/A |
All |
Reserved. Note: If this response is received, please contact your First Data Representative |
R |
255 |
Reserved |
N/A |
All |
Reserved Note: If this response is received, please contact your First Data Representative |
R |
257 |
Missing Cust Service Phone |
Fix |
CC |
Card was authorized, but AVS did not match. The 100 was overwritten with a 260 per the merchant’s request Note: Conditional deposits only |
R |
258 |
Not Authorized to Send Record |
Call |
All |
Division does not participate in Soft Merchant Descriptor. Contact your First Data Representative for information on getting set up for Soft Merchant Descriptor. |
R |
260 |
Reserved |
N/A |
None |
Reserved |
R |
262 |
Authorization Code Response Date Invalid |
Fix |
CC |
Authorization code and/or response date are invalid. Note: MOP = MC, MD, VI only |
R |
263 |
Partial Authorization Not Allowed or Partial Authorization Request Note Valid |
Fix |
CC |
Action code or division does not allow partial authorizations or partial authorization request is not valid. |
R |
264 |
Duplicate Deposit Transaction |
N/A |
DB |
Transaction is a duplicate of a previously deposited transaction. Transaction will not be processed. |
R |
268 |
Reserved |
N/A |
None |
Reserved |
R |
269 |
Reserved |
N/A |
None |
Reserved |
R |
270 |
Reserved |
N/A |
None |
Reserved |
R |
271 |
Reserved |
N/A |
None |
Reserved |
R |
272 |
Invalid Purchase Level 2 |
Fix |
CC |
Level II Purchase card data is inaccurate or missing, or not an appropriate card brand. |
R |
273 |
Reserved |
N/A |
None |
Reserved |
R |
274 |
Transaction Not Supported |
N/A |
CC |
The requested transaction type is blocked from being used with this card. Note: This may be the result of either an association rule, or a merchant boarding option. |
R |
275 |
Invalid Time |
Fix |
All |
An invalid time was specified. |
R |
276 |
Invalid Date |
Fix |
All |
An invalid date was specified. |
R |
288 |
Daily Velocity Block Reject (Merchant) |
Cust |
VI,MC |
Merchant’s Visa OCT and/or MasterCard MoneySend activity has exceeded preset transaction count or value limits for a rolling 24-hour period. |
R |
289 |
7 day Velocity Block Reject (Merchant) |
Cust |
VI,MC |
Merchant’s Visa OCT and/or MasterCard MoneySend activity has exceeded preset transaction count or value limits for a rolling 7-day period. |
R |
290 |
30 Day Velocity Block Reject (Merchant) |
Cust |
VI,MC |
Merchant’s Visa OCT and/or MasterCard MoneySend activity has exceeded preset transaction count or value limits for a rolling 30-day period. |
R |
291 |
Daily Disbursement Reject Card (Funding) |
Cust |
VI,MC |
Visa OCT and/or MasterCard MoneySend Funding activity has exceeded preset transaction count or value limits for a rolling 24-hour period on this card. |
R |
292 |
7 Day Disbursement Reject Card (Funding) |
Cust |
VI,MC |
Visa OCT and/or MasterCard MoneySend Funding activity has exceeded preset transaction count or value limits for a rolling 7-day period on this card. |
R |
293 |
30 Day Disbursement Reject Card (Funding) |
Cust |
VI,MC |
Visa OCT and/or MasterCard MoneySend Funding activity has exceeded preset transaction count or value limits for a rolling 30-day period on this card. |
R |
294 |
Daily Disbursement Reject Card (Payment) |
Cust |
VI,MC |
Visa OCT and/or MasterCard MoneySend Payment activity has exceeded preset transaction count or value limits for a rolling 24-hour period on this card. |
R |
295 |
7 Day Disbursement Reject Card (Payment) |
Cust |
VI,MC |
Visa OCT and/or MasterCard MoneySend Payment activity has exceeded preset transaction count or value limits for a rolling 7-day period on this card. |
R |
296 |
30 Day Disbursement Reject Card (Payment) |
Cust |
VI,MC |
Visa OCT and/or MasterCard MoneySend Payment activity has exceeded preset transaction count or value limits for a rolling 30-day period on this card. |
R |
297 |
Per Txn Amt Disbursement Limit Reject |
Cust |
VI,MC |
The amount limit that will be applied to each Visa OCT/ MasterCard MoneySend txn processed by the merchant. If any single txn exceeds this limit, it will be blocked. |
R |
298 |
Daily/7 Day/30 Day Disbursement Manual Block |
Cust |
VI,MC |
An indicator that blocks all Visa OCT/MC MS txn processed by the merchant within a rolling 24 hour period or 7 day period (current and prior 6 days) or 30 day period (current and prior 29 days). All txns will be blocked for that time period. |
R |
299 |
Duplicate Transaction |
Reject |
All |
The transaction is a duplicate of a previous transaction (either within this same batch file, or in any batch file submitted by the client in the last 7 days). |
D |
301 |
Issuer unavailable |
Resend |
CC, SV, TC |
Authorization network could not reach the bank which issued the card |
D |
302 |
Credit Floor |
Wait |
CC, SV |
Insufficient funds |
D |
303 |
Processor Decline |
Cust. |
CC, PY, SV, TC |
Generic decline – No other information is being provided by the Issuer |
D |
304 |
Not On File |
Cust. |
CC, PY, SC |
No card record, or invalid/nonexistent to account specified |
D |
305 |
Already Reversed |
N/A |
CC, DB, SV |
Transaction previously reversed. Note: MOP = any Debit MOP, SV, MC, MD, VI only |
D |
306 |
Amount Mismatch |
Fix |
CC |
Requested reversal amount does not match original approved authorization amount. Note: MOP = MC, MD, VI only |
D |
307 |
Authorization Not Found |
Fix |
CC, PY, TC |
Transaction cannot be matched to an authorization that was stored in the database. Note: MOP = MC, MD , MI, VI, TC and PY only |
R |
350 |
Additional customer authentication required |
Fix |
VI, AX, DI |
Transaction cannot be approved until Strong Customer Authentication (SCA) is performed |
R |
351 |
TransArmor Service Unavailable |
Resend |
CC, DB, SV |
TransArmor Service temporarily unavailable. |
D |
352 |
Expired Lock |
Cust. |
SV |
ValueLink - Lock on funds has expired. |
R |
353 |
TransArmor Invalid Token or PAN |
Fix |
CC, DB, SV |
TransArmor Service encountered a problem converting the given Token or PAN with the given Token Type. |
R |
354 |
TransArmor Invalid Result |
Cust |
CC, DB, SV |
TransArmor Service encountered a problem with the resulting Token/PAN. |
R |
370 |
Deferred Auth Not Cancelled |
Fix |
VI, MC |
Deferred Authorization can not be cancelled. |
D |
401 |
Call |
Voice |
CC, PY |
Issuer wants voice contact with cardholder |
D |
402 |
Default Call |
Voice |
CC |
Decline |
D |
420 |
Unsupported Currency |
Fix |
All |
A transaction has been attempted in an invalid currency, or one not supported by the endpoint. |
D |
430 |
Prepaid Card Amount Over EU AMLD Limit |
Fix |
All |
A transaction has been attempted in an invalid currency, or one not supported by the endpoint. |
D |
501 |
Pickup |
Cust |
CC |
Card Issuer wants card returned |
D |
502 |
Lost/Stolen |
Cust |
CC, SV, TC |
Card reported as lost/stolen Note: Does not apply to American Express |
D |
503 |
Fraud/ Security Violation |
Cust |
CC |
CID did not match Note: Discover only |
D |
506 |
Invalid Institution |
Call |
STAR Signiture Debit |
Financial Institution configuration problem. Note: Contact your First Data representative for further details. |
D |
508 |
Excessive PIN try |
Cust |
CC |
Allowable number of PIN tries exceeded |
D |
509 |
Over the limit |
Cust |
CC, PY, SV |
Exceeds withdrawal or activity amount limit |
D |
510 |
Over Limit Frequency |
Cust |
CC, SV, PY |
Exceeds withdrawal or activity count limit |
D |
519 |
On negative file |
Cust |
None |
Account number appears on negative file |
D |
521 |
Insufficient funds |
Cust |
CC, SV |
Insufficient funds/over credit limit |
D |
522 |
Card is expired |
Cust |
CC, SV |
Card has expired |
D |
523 |
Encrypted Data is Bad |
Fix |
DB |
Debit provider has problem decrypting cryptogram |
D |
530 |
Do Not Honor |
Cust |
CC, SV, PY |
Generic Decline – No other information is being provided by the issuer. Issuer did not provide a specific reason for declining. Please have the cardholder contact their Issuer for additional information. Note: This is a hard decline for BML (will never pass with recycle attempts) |
D |
531 |
CVV2/VAK Failure |
Cust |
CC |
Issuer has declined auth request because CVV2 or VAK failed |
D |
546 |
Blocked Account |
Cust |
STAR Signiture Debit |
Transaction Blocked for Risk/Country Code. |
D |
551 |
Duplicate Transaction |
NA |
CC |
Duplicate Transaction Detected |
D |
570 |
Stop payment order one time recurring/ installment |
Fix |
CC |
Cardholder has requested this one recurring/installment payment be stopped. |
D |
571 |
Revocation of Authorization for All Recurring / Installments |
Cust |
CC, TC |
Cardholder has requested all recurring/installment payments be stopped |
D |
572 |
Revocation of All Authorizations – Closed Account |
Cust |
CC |
Cardholder has requested that all authorizations be stopped for this account due to closed account. Note: Visa only |
D |
580 |
Account previously activated |
Cust |
SV |
Account previously activated |
D |
581 |
Unable to void |
Fix |
SV |
Unable to void |
D |
582 |
Block activation failed |
Fix |
SV |
Reserved for Future Use |
D |
583 |
Block Activation Failed |
Fix |
SV |
Reserved for Future Use |
D |
584 |
Issuance Does Not Meet Minimum Amount |
Fix |
SV |
Issuance does not meet minimum amount |
D |
585 |
No Original Authorization Found |
N/A |
SV |
No original authorization found |
D |
586 |
Outstanding Authorization, Funds on Hold |
N/A |
SV |
Outstanding Authorization, funds on hold |
D |
587 |
Activation Amount Incorrect |
Fix |
SV |
Activation amount incorrect |
D |
588 |
Block Activation Failed |
Fix |
SV |
Reserved for Future Use |
D |
589 |
CVD Value Failure |
Cust |
SV |
Magnetic stripe CVD value failure |
D |
590 |
Maximum Redemption Limit Met |
Cust |
SV |
Maximum redemption limit met |
D |
591 |
Invalid CC Number |
Cust |
CC, DB |
Bad check digit, length or other credit card problem. Issuer generated |
D |
592 |
Bad Amount |
Fix |
CC |
Amount sent was zero or unreadable. Issuer generated |
D |
594 |
Other Error |
Fix |
CC, DB, PY, SV, TC |
Unidentifiable error. Issuer generated |
D |
595 |
New Card Issued |
Cust |
CC |
New Card Issued |
D |
596 |
Suspected Fraud |
Cust |
CC |
Issuer has flagged account as suspected fraud |
D |
602 |
Invalid Institution Code |
Fix |
CC |
Card is bad, but passes MOD 10 check digit routine, wrong BIN |
D |
603 |
Invalid Institution |
Cust |
CC, DB |
Institution not valid (i.e. possible merger) |
D |
606 |
Invalid Transaction Type |
Cust |
CC, DB, TC |
Issuer does not allow this type of transaction |
D |
607 |
Invalid Amount |
Fix |
CC, DB, SV |
Amount not accepted by network. (This response is provided by the card issuer.) |
D |
610 |
BIN Block |
Cust |
CC |
Merchant has requested First Data not process credit cards with this BIN |
D |
611 |
Refer New Acc |
Cust |
CC |
New account information available |
D |
612 |
Retry With 3DS |
Fix |
CC |
Retry the transaction with 3DS data |
D |
613 |
Retry Later |
Wait |
CC |
Retry later |
D |
614 |
Do Not Retry |
Cust |
CC |
Do not retry. A fraud may have happened with the transaction |
R |
740 |
Match Failed |
Fix |
DB |
Unable to validate the debit. Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only) |
R /D |
741 |
Validation Failed |
Fix |
DB |
Unable to validate the Debit Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only) |
D |
750 |
Reserved |
Fix |
Fix |
Reserved |
R |
752 |
Missing Name |
Fix |
None |
Pertains to deposit transactions only |
R |
753 |
Invalid Account Type |
Fix |
SV |
Pertains to deposit transactions only |
R/D |
754 |
Account Closed |
Cust |
CC, PY, SV |
Bank account has been closed For PayPal – the customer’s account was closed / restricted |
R |
755 |
No Account/ Unable to Locate |
Cust |
TC |
Does not match any account for the customer at the bank |
R |
758 |
Account Frozen |
Cust |
SV, TC |
Transaction Posting to Account Prohibited |
R/D |
760 |
ACH Non-Participant |
Cust. |
TC |
EC – Banking Institution does not accept |
R |
763 |
Invalid Account Number |
Cust |
SV |
Account number is incorrect |
D |
766 |
Reserved |
NA |
None |
Reserved |
D |
767 |
Reserved |
NA |
None |
Reserved |
R |
768 |
Bad Account Number Data |
Fix |
|
Invalid characters in account number |
D |
776 |
Duplicate Check |
Cust |
TC |
|
D |
777 |
Original transaction was not approved |
Cust |
TC |
|
D |
787 |
Decline High Risk |
Cust |
TC |
|
D |
788 |
Refund Greater than original |
Fix |
TC |
Refund Greater than original sale |
D |
802 |
Positive ID |
Voice |
CC |
Issuer requires further information |
D |
806 |
Restraint |
Cust |
CC, SV |
Card has been restricted |
D |
811 |
Invalid Security Code |
Fix |
CC |
American Express CID is incorrect |
D |
813 |
Invalid PIN |
Cust |
CC, DB |
PIN for online debit transactions is incorrect |
D |
818 |
No Savings Account |
Cust |
CC |
|
D |
825 |
No Account |
Cust |
CC, SV |
Account does not exist |
D |
833 |
Invalid Merchant |
Fix |
CC, DB, SV |
Service Established (SE) number is incorrect, closed or Issuer does not allow this type of transaction |
R |
834 |
Unauthorized User |
Fix |
All |
Method of payment is invalid for the division |
D |
842 |
Bad EAN/SCV/CSV |
Fix |
SV |
EAN, SCV or Card Security Value was not provided or invalid, but is required for this transaction. |
D |
902 |
Process Unavailable |
Resend/ Call/ Cust. |
CC, SV, TC |
System error/malfunction with Issuer For Debit – The link is down or setup issue; contact your First Data Representative. |
D |
903 |
Invalid Expiration |
Cust |
CC |
Invalid or expired expiration date |
D |
904 |
Invalid Effective |
Cust./ Resend |
CC |
Card not active |
D |
997 |
Acquirer Error |
Call |
CC |
Acquiring bank configuration problem. Contact your First Data representative. |
Auth Code Responses
The following Auth Code responses may be generated by First Data to indicate the status of an authorized transaction based on your processing parameters.
Code | Description |
notdep |
Not deposited |
rcycle |
Not deposited – transaction sent to First Data recycle program |
sofdep |
Deposited transaction with a soft decline |
tntCxx |
Test only (do not send in production) |
tstxxx |
Test only (do not send in production |