First Data Payeezy Gateway Bank Response Codes

Description

Type

S = Successful Response Codes

R = Reject Response Codes

D = Decline Response Codes

Code

3‐digit response code

Name

Description of the response code

Action

Resend = Send this transaction back at any time

Wait = Wait 2‐3 days before sending back, or try to resolve with your customer

Cust. = Try to resolve with customer, or get an alternate method of payment

Fix = There is an invalid field being sent Fix and resend

N/A = Not applicable

Voice = Perform a voice authorization per First Data instructions

Call = Call First Data

Payment Type Groups

TC = Checks

PY = Paypal

DB = All Pinless Debit Cards

SV = Stored Value/ Valuelink

Response

Code

Name

Action

Payment Method

Comments

D

000

No Answer

Resend

All

First Data received no answer from auth network

S

100

Approved

N/A

All

Successfully approved

S

109

Previously Processed Transaction

N/A

DB

Transaction was not re-authorized with the Debit Network because it was previously processed

N/A

200

Suspected Fraud

N/A

CC

Merchant advises they are reversing an Authorization transaction because Fraud is suspected in a non-Face-To-Face transaction environment.

MasterCard Non Face to Face FULL Reversal Only

R

201

Invalid CC Number

Cust

All

Bad check digit, length, or other credit card problem

R

202

Bad Amount Nonnumeric Amount

If

Fix

All

Amount sent was zero, unreadable, over ceiling limit, or exceeds maximum allowable amount.

R

203

Zero Amount

Fix

CC

Amount sent was zero

R

204

Other Error

Fix

All

Unidentifiable error

R

205

Bad Total Auth Amount

Fix

CC

The sum of the authorization amount from extended data information does not equal detail record authorization Amount. Amount sent was zero, unreadable, over ceiling limit, or exceeds Maximum allowable amount.

210

N/A

211

N/A

212

N/A

214

N/A

R

225

Invalid Field Data

Fix

All

Data within transaction is incorrect

R

227

Missing Companion Data

Fix

CC, PY

Specific and relevant data within transaction is absent

R

231

Invalid Division Number

Fix

All

Division number incorrect

R

238

Invalid Currency

Fix

All

Currency does not match First Data merchant setup for division

R

239

Invalid MOP for Division

Fix

All

Method of payment is invalid for the division

R

241

Illegal Action

Fix

All

Invalid action attempted

R

242

Invalid Temporary Services Data

Fix

CC

Data is inaccurate or missing

R

243

Invalid Purchase Level 3

Fix

CC

Data is inaccurate or missing, or the BIN is ineligible for P‐card

R

244

Invalid Encryption Format

Fix

CC

Invalid encryption flag. Data is Inaccurate.

R

245

Missing or Invalid Secure Payment Data

Fix

CC

Visa or MasterCard authentication data not in appropriate Base 64 encoding format or data provided on A non‐e‐Commerce transaction.

R

246

Merchant not MasterCard Secure code Enabled

Call

CC

Division does not participate in MasterCard Secure Code. Contact your First Data Representative for information on getting setup for MasterCard SecureCode.

R

248

Blanks not passed in reserved field

Fix

All

Blanks not passed in Reserved Field

R

249

Invalid (MCC)

Fix

All

Invalid Merchant Category (MCC) sent

R

253

Invalid Tran. Type

Fix

All

If an “R” (Retail Indicator) is sent for a transaction with a MOTO Merchant Category Code (MCC)

R

254

Reserved

N/A

All

Reserved.

Note: If this response is received, please contact your First Data Representative

R

255

Reserved

N/A

All

Reserved

Note: If this response is received, please contact your First Data Representative

R

257

Missing Cust Service Phone

Fix

CC

Card was authorized, but AVS did not match. The 100 was overwritten with a 260 per the merchant’s request Note: Conditional deposits only

R

258

Not Authorized to Send Record

Call

All

Division does not participate in Soft Merchant Descriptor.

Contact your First Data Representative for information on getting set up for Soft Merchant Descriptor.

R

260

Reserved

N/A

None

Reserved

R

262

Authorization Code Response Date Invalid

Fix

CC

Authorization code and/or response date are invalid. Note: MOP = MC, MD, VI only

R

263

Partial Authorization Not Allowed or Partial Authorization Request Note Valid

Fix

CC

Action code or division does not allow partial authorizations or partial authorization request is not valid.

R

264

Duplicate Deposit Transaction

N/A

DB

Transaction is a duplicate of a previously deposited transaction. Transaction will not be processed.

R

268

Reserved

N/A

None

Reserved

R

269

Reserved

N/A

None

Reserved

R

270

Reserved

N/A

None

Reserved

R

271

Reserved

N/A

None

Reserved

R

272

Invalid Purchase Level 2

Fix

CC

Level II Purchase card data is inaccurate or missing, or not an appropriate card brand.

R

273

Reserved

N/A

None

Reserved

R

274

Transaction Not Supported

N/A

CC

The requested transaction type is blocked from being used with this card.

Note:  This may be the result of either an association rule, or a merchant boarding option.

R

275

Invalid Time

Fix

All

An invalid time was specified.

R

276

Invalid Date

Fix

All

An invalid date was specified.

R

288

Daily Velocity Block Reject (Merchant)

Cust

VI,MC

Merchant’s Visa OCT and/or MasterCard MoneySend activity has exceeded preset transaction count or value limits for a rolling 24-hour period.

R

289

7 day Velocity Block Reject (Merchant)

Cust

VI,MC

Merchant’s Visa OCT and/or MasterCard MoneySend activity has exceeded preset transaction count or value limits for a rolling 7-day period.

R

290

30 Day Velocity Block Reject (Merchant)

Cust

VI,MC

Merchant’s Visa OCT and/or MasterCard MoneySend activity has exceeded preset transaction count or value limits for a rolling 30-day period.

R

291

Daily Disbursement Reject Card (Funding)

Cust

VI,MC

Visa OCT and/or MasterCard MoneySend Funding activity has exceeded preset transaction count or value limits for a rolling 24-hour period on this card.

R

292

7 Day Disbursement Reject Card (Funding)

Cust

VI,MC

Visa OCT and/or MasterCard MoneySend Funding activity has exceeded preset transaction count or value limits for a rolling 7-day period on this card.

R

293

30 Day Disbursement Reject Card (Funding)

Cust

VI,MC

Visa OCT and/or MasterCard MoneySend Funding activity has exceeded preset transaction count or value limits for a rolling 30-day period on this card.

R

294

Daily Disbursement Reject Card (Payment)

Cust

VI,MC

Visa OCT and/or MasterCard MoneySend Payment activity has exceeded preset transaction count or value limits for a rolling 24-hour period on this card.

R

295

7 Day Disbursement Reject Card (Payment)

Cust

VI,MC

Visa OCT and/or MasterCard MoneySend Payment activity has exceeded preset transaction count or value limits for a rolling 7-day period on this card.

R

296

30 Day Disbursement Reject Card (Payment)

Cust

VI,MC

Visa OCT and/or MasterCard MoneySend Payment activity has exceeded preset transaction count or value limits for a rolling 30-day period on this card.

R

297

Per Txn Amt Disbursement Limit Reject

Cust

VI,MC

The amount limit that will be applied to each Visa OCT/ MasterCard MoneySend txn processed by the merchant. If any single txn exceeds this limit, it will be blocked.

R

298

Daily/7 Day/30 Day Disbursement Manual Block

Cust

VI,MC

An indicator that blocks all Visa OCT/MC MS txn processed by the merchant within a rolling 24 hour period or 7 day period (current and prior 6 days) or 30 day period (current and prior 29 days). All txns will be blocked for that time period.

R

299

Duplicate Transaction

Reject

All

The transaction is a duplicate of a previous transaction (either within this same batch file, or in any batch file submitted by the client in the last 7 days).

D

301

Issuer unavailable

Resend

CC, SV, TC

Authorization network could not reach the bank which issued the card

D

302

Credit Floor

Wait

CC, SV

Insufficient funds

D

303

Processor Decline

Cust.

CC, PY, SV, TC

Generic decline – No other information is being provided by the Issuer

D

304

Not On File

Cust.

CC, PY, SC

No card record, or invalid/nonexistent to account specified

D

305

Already Reversed

N/A

CC, DB, SV

Transaction previously reversed. Note: MOP = any Debit MOP, SV, MC, MD, VI only

D

306

Amount Mismatch

Fix

CC

Requested reversal amount does not match original approved authorization amount. Note: MOP = MC, MD, VI only

D

307

Authorization Not Found

Fix

CC, PY, TC

Transaction cannot be matched to an authorization that was stored in the database.  Note: MOP = MC, MD , MI, VI, TC and PY only

R

350

Additional customer authentication required

Fix

VI, AX, DI

Transaction cannot be approved until Strong Customer Authentication (SCA) is performed

R

351

TransArmor Service Unavailable

Resend

CC, DB, SV

TransArmor Service temporarily unavailable.

D

352

Expired Lock

Cust.

SV

ValueLink - Lock on funds has expired.

R

353

TransArmor Invalid Token or PAN

Fix

CC, DB, SV

TransArmor Service encountered a problem converting the given Token or PAN with the given Token Type.

R

354

TransArmor Invalid Result

Cust

CC, DB, SV

TransArmor Service encountered a problem with the resulting Token/PAN.

R

370

D

401

Call

Voice

CC, PY

Issuer wants voice contact with cardholder

D

402

Default Call

Voice

CC

Decline

D

420

Unsupported Currency

Fix

All

A transaction has been attempted in an invalid currency, or one not supported by the endpoint.

D

430

D

501

Pickup

Cust

CC

Card Issuer wants card returned

D

502

Lost/Stolen

Cust

CC, SV, TC

Card reported as lost/stolen Note: Does not apply to American Express

D

503

Fraud/ Security Violation

Cust

CC

CID did not match Note: Discover only

D

506

Invalid Institution

Call

STAR Signiture Debit

Financial Institution configuration problem. Note: Contact your First Data representative for further details.

D

508

Excessive PIN try

Cust

CC

Allowable number of PIN tries exceeded

D

509

Over the limit

Cust

CC, PY, SV

Exceeds withdrawal or activity amount limit

D

510

Over Limit Frequency

Cust

CC, SV, PY

Exceeds withdrawal or activity count limit

D

519

On negative file

Cust

None

Account number appears on negative file

D

521

Insufficient funds

Cust

CC, SV

Insufficient funds/over credit limit

D

522

Card is expired

Cust

CC, SV

Card has expired

D

523

Encrypted Data is Bad

Fix

DB

Debit provider has problem decrypting cryptogram

D

530

Do Not Honor

Cust

CC, SV, PY

Generic Decline – No other information is being provided by the issuer. Issuer did not provide a specific reason for declining. Please have the cardholder contact their Issuer for additional information. Note: This is a hard decline for BML (will never pass with recycle attempts)

D

531

CVV2/VAK Failure

Cust

CC

Issuer has declined auth request because CVV2 or VAK failed

D

546

Blocked Account

Cust

STAR Signiture Debit

Transaction Blocked for Risk/Country Code.

D       

551

Duplicate Transaction

NA

CC

Duplicate Transaction Detected

D

570

Stop payment order one time recurring/ installment

Fix

CC

Cardholder has requested this one recurring/installment payment be stopped.

D

571

Revocation of Authorization for All Recurring / Installments

Cust

CC, TC

Cardholder has requested all recurring/installment payments be stopped

D

572

Revocation of All Authorizations – Closed Account

Cust

CC

Cardholder has requested that all authorizations be stopped for this account due to closed account. Note: Visa only

D

580

Account previously activated

Cust

SV

Account previously activated

D

581

Unable to void

Fix

SV

Unable to void

D

582

Block activation failed

Fix

SV

Reserved for Future Use

D

583

Block Activation Failed

Fix

SV

Reserved for Future Use

D

584

Issuance Does Not Meet Minimum Amount

Fix

SV

Issuance does not meet minimum amount

D

585

No Original Authorization Found

N/A

SV

No original authorization found

D

586

Outstanding Authorization, Funds on Hold

N/A

SV

Outstanding Authorization, funds on hold

D

587

Activation Amount Incorrect

Fix

SV

Activation amount incorrect

D

588

Block Activation Failed

Fix

SV

Reserved for Future Use

D

589

CVD Value Failure

Cust

SV

Magnetic stripe CVD value failure

D

590

Maximum Redemption Limit Met

Cust

SV

Maximum redemption limit met

D

591

Invalid CC Number

Cust

CC, DB

Bad check digit, length or other credit card problem. Issuer generated

D

592

Bad Amount

Fix

CC

Amount sent was zero or unreadable. Issuer generated

D

594

Other Error

Fix

CC, DB, PY, SV, TC

Unidentifiable error. Issuer generated

D

595

New Card Issued

Cust

CC

New Card Issued

D

596

Suspected Fraud

Cust

CC

Issuer has flagged account as suspected fraud

D

602

Invalid Institution Code

Fix

CC

Card is bad, but passes MOD 10 check digit routine, wrong BIN

D

603

Invalid Institution

Cust

CC, DB

Institution not valid (i.e. possible merger)

D

606

Invalid Transaction Type

Cust

CC, DB, TC

Issuer does not allow this type of transaction

D

607

Invalid Amount

Fix

CC, DB, SV

Amount not accepted by network. (This response is provided by the card issuer.)

D

610

BIN Block

Cust

CC

Merchant has requested First Data not process credit cards with this BIN

D

611

Cust

CC

D

612

Fix

CC

D

613

Wait

CC

D

614

Cust

CC

R

740

Match Failed

Fix

DB

Unable to validate the debit.

Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only)

R /D

741

Validation Failed

Fix

DB

Unable to validate the Debit

Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only)

D

750

Reserved

Fix

Fix

Reserved

R

752

Missing Name

Fix

None

Pertains to deposit transactions only

R

753

Invalid Account Type

Fix

SV

Pertains to deposit transactions only

R/D

754

Account Closed

Cust

CC, PY, SV

Bank account has been closed For PayPal – the customer’s account was closed / restricted

R

755

No Account/ Unable to Locate

Cust

TC

Does not match any account for the customer at the bank

R

758

Account Frozen

Cust

SV, TC

Transaction Posting to Account Prohibited

R/D

760

ACH Non-Participant

Cust.

TC

EC – Banking Institution does not accept
ACH transactions

R

763

Invalid Account Number

Cust

SV

Account number is incorrect

D

766

Reserved

NA

None

Reserved

D

767

Reserved

NA

None

Reserved

R

768

Bad Account Number Data

Fix

Invalid characters in account number

D

776

Duplicate Check

Cust

TC

D

777

Original transaction was not approved

Cust

TC

D

787

Decline High Risk

Cust

TC

D

788

Refund Greater than original

Fix

TC

Refund Greater than original sale

D

802

Positive ID

Voice

CC

Issuer requires further information

D

806

Restraint

Cust

CC, SV

Card has been restricted

D

811

Invalid Security Code

Fix

CC

American Express CID is incorrect

D

813

Invalid PIN

Cust

CC, DB

PIN for online debit transactions is incorrect

D

818

No Savings Account

Cust

CC

D

825

No Account

Cust

CC, SV

Account does not exist

D

833

Invalid Merchant

Fix

CC, DB, SV

Service Established (SE) number is incorrect, closed or Issuer does not allow this type of transaction

R

834

Unauthorized User

Fix

All

Method of payment is invalid for the division

D

842

Bad EAN/SCV/CSV

Fix

SV

EAN, SCV or Card Security Value was not provided or invalid, but is required for this transaction.

D

902

Process Unavailable

Resend/ Call/ Cust.

CC, SV, TC

System error/malfunction with Issuer For Debit – The link is down or setup issue; contact your First Data Representative.

D

903

Invalid Expiration

Cust

CC

Invalid or expired expiration date

D

904

Invalid Effective

Cust./ Resend

CC

Card not active

D

997

Acquirer Error

Call

CC

Acquiring bank configuration problem. Contact your First Data representative.